Contact information

Contact information

Last updated: 20 October 2026

1. Who we are

Insomniacs Coffee is the trading name of Prairiestack.

2. Registered address

Our business address is 9169 W State St #617, Garden City, ID 83714, United States. This is the address for written correspondence and formal notices. It is not a returns address: coffee is perishable and returns are handled as set out in our returns and refunds policy.

3. Email

Customer support and all enquiries: hello@insomniacs.coffee. This is the fastest way to reach us, and the correct route for orders, delivery problems, returns and subscription cancellations.

4. Telephone

We do not currently offer telephone support. Please email us instead and we will reply.

5. Response times

We aim to reply to emails within two business days. Our business days are Monday to Friday, excluding US public holidays.

6. Written notices

Formal notices should be sent by email to hello@insomniacs.coffee and, if you want a written record, by post to Prairiestack, 9169 W State St #617, Garden City, ID 83714, United States.